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PRIVACY POLICY

WEBSITE PERSONAL DATA PROTECTION POLICY

Thank you for visiting the website [www.rocksngrapes.com] (hereinafter referred to as the “Website”). (εφεξής “Ιστότοπος”).

The Website has been created by the company “ELPIDA EPICHEIRISEIS ANONYMI ETAIREIA” (hereinafter referred to as the “Company”), which is based at 518 Mesogeion Avenue, Agia Paraskevi, Attica (Postal Code 15342), for the purpose of providing information regarding the products/services offered to its visitors/users (hereinafter referred to as the “Users”).

The Company is the Data Controller of the personal data it receives through the Website, in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the “GDPR”) and Law 4624/2019. Through this notice, we provide you with information regarding the type of personal data we collect, the means and purposes for which we process such data, the third parties with whom we share this data, as well as the rights you have as data subjects.

Useful Definitions

For your better understanding, we use the following terms, which have the meanings indicated below:

α) a) “Personal Data”: means any information relating to an identified or identifiable natural person. Data is considered personal where the natural person to whom it relates can be identified, directly or indirectly (e.g. name, home address, contact details).

b) “Data Subject”: means the natural person to whom the personal data relates. “Υποκείμενο των δεδομένων”: είναι το φυσικό πρόσωπο, στο οποίο αφορούν τα προσωπικά δεδομένα .

c) “Processing”: means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

d)“Legislation”: means the Greek and European legislation regarding the protection of natural persons with regard to the processing of their personal data, including Regulation (EU) 2016/679 (GDPR) and Law 4624/2019.

ε) “Cookies”: means small text-format data files installed on your electronic device (computer, mobile phone, tablet) when you visit the Website, which provide specific information regarding your browsing activity on it.

  1. What Data Do We Process?

The personal data that may be collected during your browsing on the Website are the following:

(1) Information collected through tools such as cookies and other similar technologies, which relate to the analysis of your visit to the Website. For more information regarding the data collected through cookies and related technologies, please visit the relevant section “Cookies Policy”.Πολιτική Cookies ».

Your response is temporarily stored in a cookie, which is deleted when you close your browser. This cookie is used exclusively for age verification purposes, in order to allow you access to the Website, without any additional data being collected or stored.

2. Why Do We Process Personal Data?

Within the framework of using the Website, the Company processes your data for the following purposes and on the basis of the following legal grounds:

  • To provide you with the Website’s functionalities

We have a legitimate interest in ensuring the smooth, proper, and secure operation of the Website, maintaining data backups, and ensuring business continuity in general.

  • To protect our legitimate interests and comply with applicable legislation

We may process your personal data for the establishment, exercise, and/or support of legal claims and/or the defense of our rights before Courts, Administrative or Judicial Authorities, or within the framework of an out-of-court procedure [Article 6(1)(f) GDPR], as well as for the purposes of complying with obligations arising from applicable legislation [Article 6(1)(c) GDPR].

  • To communicate with us

Our Website provides you with the ability to contact us via email atinfo@rocksngrappes.comIf you contact us regarding any matter, we will process the information you provide in order to respond to you and handle any message, request, information, or inquiry you submit. It is our legitimate interest to manage such communication and provide you with an appropriate response [Article 6(1)(f) GDPR]. [άρθρο 6, παρ. 1 (στ’) ΓΚΠΔ]In the event that you contact us in relation to an existing or future order, we will manage your message on the basis of our contractual relationship [Article 6(1)(b) GDPR].

3. Who Do We Share Your Data With?

The Company may disclose your personal data to the following recipients, under specific conditions and in particular:

  • To collaborating companies that support and manage the Website.
  • To companies with which we cooperate for the fulfillment of the purposes mentioned above.
  • To any other administrative, judicial, or public authority, or generally to any natural or legal person towards whom the Company has a relevant obligation or right to disclose the aforementioned data.

The Company has taken all necessary measures to ensure that its personnel and partners are specifically authorized to process your personal data for the purposes described above. In any case, our personnel and external partners are fully bound by the confidentiality and non-disclosure obligations provided for under the applicable legislation.

4. How Does the Company Protect Your Data?

Our Company has taken all appropriate organizational and technical measures, in accordance with the applicable legal framework, in order to ensure that the processing of personal data, either by the Company itself or by third parties acting on its behalf, is lawful, appropriate, and maintains an adequate level of security against any unauthorized or unlawful access, processing, deletion, alteration, or any other use of the data.

5. For How Long Are Your Personal Data Retained?

The personal data processed by the Company are retained for as long as necessary to fulfill the purpose for which they were collected. Once this purpose has been fulfilled, the data will be deleted, unless otherwise provided by law or where retention is required for the establishment, exercise, or support of the Company’s legal claims.

6. What Are Your Rights?

We would like to inform you that, in accordance with applicable legislation, you may exercise the following rights, provided that the relevant conditions are met:

  • the right to access your personal data, as well as information relating to their processing;
  • the right to rectify inaccurate data and complete any incomplete data,
  •  the right to erasure (“right to be forgotten”),
  • the right to restrict the processing of your data in the cases expressly provided by law,
  • the right to data portability of your data in a structured, commonly used, and machine-readable format (e.g. USB)
  •  the right to object to the processing of your personal data in the cases expressly provided by law and
  • the right to withdraw your consent freely and immediately, in the manner described above.

The exercise of any of the above rights is carried out by submitting a relevant request to our Company, to which we undertake to respond within one (1) month from its receipt. This period may be extended by an additional two (2) months, taking into account the complexity of your request, as well as the number of requests received in general.

7. Right to Lodge a Complaint

In the event that you consider that we have not adequately satisfied your request and that the protection of your personal data has been affected in any way, you may submit a complaint through the relevant online portal to the Hellenic Data Protection Authority (Athens, 1-3 Kifisias Avenue, Postal Code 115 23 | Tel: +30 210 6475600). Detailed instructions for submitting a complaint are provided on the Authority’s website.

8. Contact Details

For any questions, clarifications, or requests regarding the protection of your personal data in the context of the operation of the Website, you may contact us at the email address info@rocksngrappes.com with the subject line “GDPR”. info@rocksngrappes.com[KBVL3]  με θέμα «GDPR».

9. What Happens with Third-Party Websites?

The Website provides access to third-party websites through appropriate links. These links have been placed exclusively for the convenience of the Website’s Users, while the websites to which they refer are subject to their respective terms of use and privacy policies. The placement of these links does not constitute an indication of approval or acceptance of the content of the respective websites by the Website administrator, who bears no responsibility for their content, nor for their privacy practices or the accuracy of the information contained therein. If a User decides to access and use any third-party website through the links provided on the Website, they acknowledge that they do so at their own responsibility.

Where it is not possible to identify any individual, it is recommended that the relevant provision be deleted.